Update or cancel a course subscription

In this article: How to update your credit card, see your next payment date, review past payments, or cancel a subscription for a course or bundle. All Plans

If you have an active subscription to a course or bundle on Ruzuku, you can manage it yourself at any time. Here is how.

For a single course subscription

Open the course you are subscribed to.
Click the Course Preferences icon at the bottom of the left-side menu.

Scroll down to the Payment details section. From here you can:

Update your credit card: Click change next to your card information. You can also see your next payment date here.

Cancel your subscription: Click Cancel subscription.

You can also review past payments and access receipts in the table at the bottom of the page.

For a bundle subscription

If you subscribed to a bundle of courses, you manage payments through the bundle page instead.

Click your photo or initials at the top-right corner of your account, then click My Bundles.

Open the bundle and scroll down to the Payment Details section to review payments, update your card, or cancel.

Questions about your subscription?

If you have questions about what you are being charged for, when your subscription renews, or what happens after you cancel, contact your course instructor. They set the pricing and terms for their courses and can give you the most specific answers.

For technical issues with payments, email support@ruzuku.com.

Frequently Asked Questions

What happens when I cancel my subscription?

When you cancel, your subscription stops renewing. Depending on how your instructor set up the course, you may retain access through the end of your current billing period or lose access immediately. Check with your instructor for details.

Can I get a refund?

Refund policies are set by each instructor, not by Ruzuku. Contact your instructor to ask about their refund policy.

Where do I find my payment receipts?

Go to Course Preferences (for a single course) or My Bundles (for a bundle), scroll to the Payment Details section, and look at the payment history table at the bottom. You can access receipts from there.