Download resources from your course
In this article: How to find and download files, worksheets, templates, and other resources from your course.
All Plans
Where to find downloadable resources
Your instructor may include downloadable files in your course: PDFs, worksheets, templates, audio files, images, or other documents. These files appear directly on the lesson pages where they're relevant.
To find them, open the lesson that contains the resources. Scroll through the lesson content. Downloadable files are listed by name, and you can spot them by their file name and download link.
How to download a file
- Open the lesson that contains the resource you want.
- Find the file in the lesson content.
- Click the file name or the download link next to it.
- The file will download to your computer or device. Check your Downloads folder if you don't see it right away.
That's it. Most downloads take just a few seconds.
If you're an instructor downloading your own resources
If you created the course and want to download files you've uploaded, you'll need to switch to the Student View of your course first. The instructor/editor view doesn't show the download links the same way students see them.
- Open your course.
- Switch to Student View (look for this option near the top of the page).
- Navigate to the lesson with the file.
- Click the file name to download it.
Troubleshooting downloads
The file won't download:
- Check your internet connection and try again.
- Try a different browser (Chrome, Safari, Firefox, and Edge all work with Ruzuku).
- If your browser is blocking the download, look for a notification bar at the top or bottom of the window asking for permission.
The file downloaded but won't open:
- Make sure you have the right app for the file type. PDFs open in most browsers and in apps like Adobe Reader or Preview. Spreadsheets need Excel, Google Sheets, or a similar app.
- If the file seems corrupted, try downloading it again.
You can't find the download on your device:
- Check your browser's Downloads folder. On most browsers, press Ctrl+J (Windows) or Cmd+Shift+J (Mac) to see recent downloads.
- On mobile, check your Files app or Downloads folder.
If nothing works, email support@ruzuku.com with the course name and which file you're trying to download. The team can help.