Join the Ruzuku Guide Community

In this article: How to join the free Ruzuku Guide Community — weekly live office hours, hands-on help, and a space to connect with fellow course creators. All Plans

Weekly live office hours, hands-on help, and a community of fellow course creators. Join Ruzuku Office Hours + Community Connections — it's completely free.

Join the Community

Building an online course is more fun (and more effective) when you're not doing it alone. Ruzuku Office Hours + Community Connections is a free course on Ruzuku where creators come together for live help, shared learning, and real conversations about what's working.

Whether you're launching your first course or refining your fifth, the community is here for you.

Weekly office hours

Every week, the Ruzuku team hosts live office hours — informal video sessions where you can ask questions, get help with your course setup, troubleshoot an issue, or talk through your next steps.

What to expect:

Casual, small-group format — bring whatever questions you have
Screen sharing so the team can walk through solutions with you in real time
Sessions rotate across different days and times to fit a range of schedules and time zones

How to join:

Sign up for Ruzuku Office Hours + Community Connections (it's free).
Check the course for the current schedule and meeting links.
Show up at the time that works for you — no advance registration needed.

Office hours are a great place to get unstuck fast, especially if you'd rather talk something through than type it out.

The community course

Ruzuku Office Hours + Community Connections is a free course on Ruzuku. When you join, you get:

The current office hours schedule with direct links to join each session
Discussion forums where you can post questions, share wins, and connect with other creators between sessions
Tips and resources from the Ruzuku team to help you get the most out of the platform

Email support

Need a direct answer? Email support@ruzuku.com and we'll get back to you during business hours (Monday through Friday, 10 am to 6 pm Eastern), usually within a few hours.

To help us help you faster, include:

What you're trying to do
What you've already tried
Any error messages or screenshots

Help for your students

Ruzuku provides technical support directly to your students. If someone in your course is having trouble with video playback, logging in, or navigating the platform, they can email support@ruzuku.com and we'll help them out.

Mention this in your welcome email or course materials — it's one less thing for you to handle so you can focus on teaching.

Ready to connect? Join Ruzuku Office Hours + Community Connections — free office hours, discussion forums, and tips from the Ruzuku team.

Frequently Asked Questions

Is the Guide Community really free?

Yes, completely free. Ruzuku Office Hours + Community Connections is open to all Ruzuku creators on any plan — Free, Core, or Pro.

When are office hours held?

Office hours rotate across different days and times each week to accommodate different schedules and time zones. The current schedule is posted inside the community course.

What are Ruzuku's email support hours?

Monday through Friday, 10 am to 6 pm Eastern Time. Emails received outside those hours are answered the next business day.

Can my students contact Ruzuku support directly?

Yes. Students can email support@ruzuku.com for help with technical issues like logging in, video playback, and platform navigation.

Do I need to prepare anything for office hours?

Nope. Just show up with your questions. It helps to have your Ruzuku account open so the team can walk through things with you via screen share, but that's optional.

Need Help?

Email us at support@ruzuku.com — we typically respond within a few hours (M-F 10am-6pm ET).