Create a new user (student, guide, or admin)

In this article: How to create a new user account on your Pro site and assign them the appropriate role. Pro

When you'd create a new user

As an Admin on your Pro site, you can create accounts for people directly — no invitation or enrollment required. This is useful when:

You're onboarding a new instructor (Guide) who will create or co-teach courses.
You're adding a new Admin to help manage the site.
You need to set up a student account before enrolling them in a course.

If the person already has an account on your site and you just need to change their role, see Change a user's role instead.

How to create a new user

Click your profile photo or initials in the top-right corner and select Manage Site.
Click People.
Search first to make sure the person doesn't already have an account. Type their name or email in the search box.
If they don't exist yet, click the Create New User button.
Fill out the required fields: name, email address, and password.
Select the appropriate role: Student, Guide, or Admin.
Click Save to create the account.

After you create the account, send the person their email address, the password you set, and your Pro site URL so they can log in.

Tip: Ask the new user to change their password after their first login. You can let them know by including a note when you send their credentials.

Understanding the three roles

Student — Can enroll in courses, view content, submit assignments, and participate in discussions. This is the most common role for learners.

Guide — Everything a Student can do, plus the ability to create their own courses, be added as a facilitator on other courses, and manage courses they own. Use this for instructors, teaching assistants, and co-teachers.

Admin — Everything a Guide can do, plus full access to the Manage Site area: People, Branding, Settings, Courses, Terminology, and all site-wide admin features. Use this for team members who need to manage the site itself.

Frequently Asked Questions

Can I create multiple users at once?

Not through the interface. You'll need to create each user one at a time. If you have a large batch to add, contact support@ruzuku.com and the team can help.

What if the email address is already in the system?

Each email address can only have one account on your site. If you see an error when creating a user, search for them in People first. They may already exist under a different name or role.

Does the new user receive an automatic welcome email?

No. When you create a user through Manage Site, no automatic email is sent. You'll need to share the login details with them directly.

Need Help?

Email us at support@ruzuku.com — we typically respond within a few hours (M-F 10am-6pm ET).