What happens when I downgrade to the Free plan?

In this article: What actually happens to your students, courses, payments, and integrations when you downgrade to the Free plan — and what the 5-student cap really means for creators who already have more than 5 enrolled. All Plans


Short answer: Your existing students keep full access to your courses. The 5-student cap on the Free plan applies to new enrollments only — if you already have more than 5 students enrolled when you downgrade, they stay, and you can still teach, schedule meetings, and release new lessons. You just can't add new students beyond 5 until your active enrollment count drops below the cap.


Your existing students

All students currently enrolled in your courses keep full access, regardless of how many you have. A course with 50 existing students stays at 50 students after you downgrade. They can continue consuming lessons, joining meetings, participating in discussions, and earning certificates (if previously issued on Pro).


Your courses and content

Nothing is deleted. All courses, lessons, videos, quizzes, discussion threads, enrollments, and sales history are preserved indefinitely. If you reactivate later — weeks, months, or years from now — everything is exactly as you left it.


Zoom integration and live meetings

The Zoom integration works identically on every plan, including Free. You don't need to disconnect or reconnect anything when switching plans. You can continue scheduling meetings, running live sessions, and recording to the cloud (cloud recording capacity depends on your Zoom plan, not Ruzuku's). Built-in Video Conference (up to 60 participants) and Presentation (up to 250) also remain available.


Payments and sales

Your Stripe or PayPal connection stays active. You can continue accepting payments on the Free plan with zero platform transaction fees — the same as paid plans. If you have more than 5 students enrolled, new purchases for those courses will be blocked until your enrollment count drops below 5.


Features you lose access to on the Free plan

Features unique to Core or Pro stop being active when you downgrade:

  • Core + Pro only: Unlimited new enrollments, tech support for your students, unlimited course invitations.
  • Pro only: Custom domain, certificates of completion, multiple instructor accounts, public storefront, digital product sales, AI video transcription and captions, Zoom recording integration, 4 GB video uploads (Free and Core are 2 GB).

Content you already created using Pro-only features (like certificates already issued) isn't deleted — it's just that you can't issue new ones until you upgrade back.


Billing timing

Downgrade requests take effect at the end of your current billing period — you keep paid-plan access until then. If your subscription payment fails, your account moves to the limited/Free state automatically. You can reactivate anytime with no data migration required.


Reactivating

Upgrade back to Core or Pro from your account settings at any time. The 5-student cap is lifted immediately — all existing enrollments above 5 remain in place, and you can enroll new students right away.


Frequently Asked Questions

If I have 50 students enrolled when I downgrade, do I lose 45 of them?
No. All 50 keep full access. The Free plan's 5-student cap only applies to new enrollments. You can't add student #51 until your count drops below 5, but everyone already enrolled stays exactly where they are.
Can I still use Zoom and host live meetings on the Free plan?
Yes. Zoom works identically on every Ruzuku plan. Built-in Video Conference (up to 60 participants) and Presentation (up to 250) are also available on Free. These are meeting-format capacities and apply to every plan.
Will I still collect payments after downgrading?
Yes. Stripe and PayPal connections stay active, and Ruzuku charges 0% platform fees on every plan including Free. If your active enrollment count is over 5, new purchases are blocked until it drops back below the cap.
Are my courses or students deleted if I downgrade?
No. Nothing is deleted. Courses, lessons, videos, discussions, enrollments, and sales history are preserved indefinitely. Upgrading back at any point restores full access to everything.
What happens to certificates I already issued on Pro?
Already-issued certificates aren't deleted. You just can't issue new ones until you upgrade back to Pro.
When does the downgrade actually take effect?
At the end of your current billing period. You keep paid-plan access until then. If a subscription payment fails, your account moves to the Free state automatically.

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